FAQ
- What do we sell at Kashmiriyat?
At Kashmiriyat, we bring you the best produce from Jammu, Kashmir & Ladakh region ranging from Freshly Ground Spices, High Quality Dry Fruits, Saffron & Home Decor that are handcrafted in small batches with utmost care.
- Do we have any retail store?
We are an e-commerce online business and currently don’t have any retail stores.
- How Can you Connect with us online?
You can reach out to us through E-mail or WhatsApp.
Email – hello@kashmiriyatstore.com
WhatsApp - +91 9913 3055 44
- Where do you deliver and in how many days?
We deliver across the India and try to deliver your order in 5 working days.
- What happens if we receive a defective product?
We are here for our customers. In-case, you have a query or have received a broken, defective, or damaged product, please reach out to us on our email – hello@kashmiriyatstore.com and rest assured, we will resolve the query as soon as possible. Additionally, you can WhatsApp us on +91 9913305544
What do I do if I have not received my order within 5-7 days?
We take full responsibility to make sure your order reaches you on time, but in very few instances we have noticed the courier partner has delayed the delivery.
Kindly reach out to us on email hello@kashmiriyatstore.com immediately if your order shows in transit for more than 10 days after receiving the order shipping details on your email.
NOTE: It can take upto 5-7 days for us to track and deliver your order if the order is stuck/ lost in transit.
Why is there a shade / Pattern Placement difference?
Since all our products are handmade and hand cut, the layering of the patterns might be slightly different from the images shared on the website. This further makes all our products unique yet like each other.
Images uploaded on the website is the closest match of the actual color of the product and a slight difference can be noticed between the product image and the actual product due to different resolution of your device and camera used by us.
How to avail Free Shipping?
Free shipping is available on all orders, subject to a minimum order value. A Shipping charge of Rs. 50/- will be applied to all orders below Rs. 3000/-